Employment Opportunities

Job Openings at Central Auto Group, Plainfield CT

Service Writer

Enjoy a Fast-Paced, positive work environment at our state of the art facility providing maintenance and repairs for all vehicle makes and models. Central Ford, a proud member of Central Auto Group has a highly sought after service writers position available in our Ford, Mazda, VW Service Department. This individual must have a minimum of 2 years experience as a writer in a dealership setting. Dealership experience is preferred but not required. Women, Men, Veterans are encouraged to apply! We are an equal opportunities employer.

Automotive Service Writer/Advisor Job Responsibilities:

Initiates automotive services and repairs by ascertaining performance problems and services requested. Verifies warranty and service contract coverage. Develop estimates, write repair orders, and maintain customer rapport and records.

Automotive Service Writer Advisor Job Duties:

  • Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
  • Maintains automotive records by recording problems and corrective actions planned.
  • Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Automotive Service Writer Advisor Skills and Qualifications:
  • Previous Job Experience Required
  • ADP /CDK experience a plus but will train the right candidate
  • Must posses a valid drivers licence and pass a MRV report.
  • General Knowledge of Vehicle Mechanical Operations
  • Strong Communication Skills
  • Exceptional Customer Service Skills
  • Problem Solving
  • Reporting Research Results
  • Quality Focus
  • Productivity
  • Estimating
  • Product Knowledge

Company Benefits:
  • Paid Vacation*
  • Generous Pay Plan* *
  • Medical Benefits* *
  • Great Professional Work Environment*
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Automotive Service Center Manager

Central Auto Group is in need of an additional service manager. Previous experience is required for this position. As a Service Center Manager you will be overseeing a team of techs and writers.

Some routine responsibilities include: 

  • Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
  • Maintains automotive records by recording problems and corrective actions planned.Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Apply for Position

Automotive Sales Consultant

Come work for one of Connecticut's largest Automotive Dealers! We are continuing to grow steadily and are looking for the right candidates that would like a long term career path to follow! We work to Promote from within and that proven business principle is what continues to drive our company's success. We are looking for Out Going, Self-Motivated people to join our staff! Women, Men, Veterans & Multilingual applicants are encouraged to apply! Never worked in the industry before? No problem! We are willing to train the right candidates.

Benefits:
  • Competitive Pay Plan (Potential SIX FIGURE income)
  • Paid Vacation
  • Health Insurance
  • Great Professional Work Environment

Our Sales Consultant is responsible for using a consultative, customer-focused approach to selling new and pre-owned automobiles by performing the following duties:
  • Greets customer on the sales floor and performs a needs analysis including make, model, and features of the desired vehicle
  • Explain features and demonstrates operation of vehicle
  • Researches availability of models and optional equipment using computer database
  • Works with Sales and F&I Managers to negotiate sale and requirements for financing or vehicle lease
  • Visually inspect inventory and maintain knowledge of current inventory
  • Completes all paperwork and arranges for delivery and registration of vehicle
  • Delivers and familiarizes the customer with vehicle
  • Assist Sales Manager with customer problems
  • Attends/completes required training and department meetings

Requirements:
  • Must be driven to achieve goals and career success
  • Demonstrate hard work ethic and high energy
  • Exhibit excellent customer service skills
  • Proven ability to prospect and sell in a team oriented environment
  • High School Diploma, some College preferred
  • One year of related sales experience and/or training; or equivalent combination of education and experience
  • Current, valid driver's license REQUIRED
  • Professional appearance
  • Maintain Manufacturer's certifications as required
  • Ability to work retail hours of dealership
  • Computer proficient

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Automotive Sales Manager

Central Auto Group is looking for an experienced sales manager with a minimum of five years of management experience. Our ideal candidate would be leading a large team of sales associates and managing one or more of our stores (depending on experience). You must understand volume and how to maximize that daily.

Sales Managers are required to have a valid driver's license in good standing and a high school diploma, college degree would be beneficial. You must be proficient in ADP & DealerSocket. Please apply only if you are willing to commit to the time and effort necessary to succeed and expand your automotive career. We offer a competitive compensation and benefits package.

Women and men are encouraged to apply, as well as applicants getting back into the workforce after family or career transitions. Veterans are encourage to apply. Multi-lingual applicants are encouraged to apply, as this is a skill that would surely help you succeed.

Benefits include:
  • Competitive Pay-plan (potential SIX FIGURE income)
  • Paid Vacation
  • Health Insurance
  • Job Type: Full-time

Required education:
High school or equivalent (College level is a plus)

Required experience: Management 5 years

Required license or certification:
Driver's License
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