Job Openings at Central Auto Group, Plainfield CT

Service Writer

Enjoy a Fast-Paced, positive work environment at our state of the art facility providing maintenance and repairs for all vehicle makes and models. Central Ford, a proud member of Central Auto Group has a highly sought after service writers position available in our Ford, Mazda, VW Service Department. This individual must have a minimum of 2 years experience as a writer in a dealership setting. Dealership experience is preferred but not required. Women, Men, Veterans are encouraged to apply! We are an equal opportunities employer.

Automotive Service Writer/Advisor Job Responsibilities:

Initiates automotive services and repairs by ascertaining performance problems and services requested. Verifies warranty and service contract coverage. Develop estimates, write repair orders, and maintain customer rapport and records.

Automotive Service Writer Advisor Job Duties:

  • Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
  • Maintains automotive records by recording problems and corrective actions planned.
  • Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Automotive Service Writer Advisor Skills and Qualifications:
  • Previous Job Experience Required
  • ADP /CDK experience a plus but will train the right candidate
  • Must posses a valid drivers licence and pass a MRV report.
  • General Knowledge of Vehicle Mechanical Operations
  • Strong Communication Skills
  • Exceptional Customer Service Skills
  • Problem Solving
  • Reporting Research Results
  • Quality Focus
  • Productivity
  • Estimating
  • Product Knowledge

Company Benefits:
  • Paid Vacation*
  • Generous Pay Plan* *
  • Medical Benefits* *
  • Great Professional Work Environment*
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Automotive Internet Sales Team Member

Come join our growing Business Development  Center at Central Auto Group. We are looking for candidates with telemarketing/BDC experience for our Internet sales department located in Plainfield, CT. Automotive experience a plus but not required. Must be a detailed and process oriented individual who works well in a team environment to meet daily and monthly goals. Responsibilities include driving traffic for the sales department by setting appointments for prospective customers, making inbound and outbound calls(100 plus daily), updating customer information, following up on customer visits, customer satisfaction, and reviews. Hiring immediately.

 

Hourly rate plus commission on showed appointments and sold appointments! Volume bonuses Exceptional interpersonal skills, excellent communication skills (Good verbal skills and a clear speaking voice). Maturity, professional dress, speech, and behavior are all required for this position.

 

Bilingual a plus.

 

Job Types: Full-time, Commission


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Automotive Service Center Manager

Central Auto Group is in need of an additional service manager. Previous experience is required for this position. As a Service Center Manager you will be overseeing a team of techs and writers.

Some routine responsibilities include: 

  • Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
  • Maintains automotive records by recording problems and corrective actions planned.Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Apply for Position

Automotive Sales Team Member

Come work for one of Connecticut's largest Automotive Dealers, Central Auto Group in Plainfield! We are continuing to grow steadily and are looking for the right candidates that would like a long-term career path to follow! We work to promote from within and that proven business principle is what continues to drive our company's success. We are looking for Outgoing, Self-Motivated people to join our staff! Women, Men, Veterans & Multilingual applicants are encouraged to apply! Never worked in the industry before? No problem! We are willing to train the right candidates.

 

Benefits:

 

  • Competitive Pay Plan (Potential SIX FIGURE income)*

  • Weekly salary

  • Commission

  • Monthly CSI Bonus

  • Monthly Unit Bonus

  • Paid Vacation* *

  • Health Insurance* *

  • Great Professional Work Environment*

 

Career Description:

 

Our Sales Consultant is responsible for using a consultative, customer-focused approach to selling new and pre-owned automobiles by performing the following duties:

 

  • Greets customer on the sales floor and performs a needs analysis including make, model, and features of the desired vehicle

  • Explain features and demonstrates the operation of the vehicle

  • Researches availability of models and optional equipment using computer database

  • Works with Sales and F&I Managers to negotiate sale and requirements for financing or vehicle lease

  • Visually inspect inventory and maintain knowledge of current inventory

  • Completes all paperwork and arranges for delivery and registration of the vehicle

  • Delivers and familiarizes the customer with vehicle

  • Assist Sales Manager with customer problems

  • Attends/completes required training and department meetings

 

Requirements:

 

  • Must be driven to achieve goals and career success

  • Demonstrate hard work ethic and high energy

  • Exhibit excellent customer service skills

  • Proven ability to prospect and sell in a team oriented environment

  • Current, valid driver's license REQUIRED

  • Professional appearance

  • Maintain Manufacturer's certifications as required

  • Ability to work retail hours of dealership

  • Computer proficient

Apply for Position

Automotive Internet Sales Team Member

Come join our growing Business Development  Center at Central Auto Group. We are looking for candidates with telemarketing/BDC experience for our Internet sales department located in Plainfield, CT. Automotive experience a plus but not required. Must be a detailed and process-oriented individual who works well in a team environment to meet daily and monthly goals. Responsibilities include driving traffic for the sales department by setting appointments for prospective customers, making inbound and outbound calls(100 plus daily), updating customer information, following up on customer visits, customer satisfaction, and reviews. Hiring immediately.

 

Hourly rate plus commission on showed appointments and sold appointments! Volume bonuses Exceptional interpersonal skills, excellent communication skills (Good verbal skills and a clear speaking voice). Maturity, professional dress, speech, and behavior are all required for this position.

 

Bilingual a plus.

 

Job Types: Full-time, Commission


Apply for Position

Automotive Sales Team Member

Come work for one of Connecticut's largest Automotive Dealers, Central Auto Group in Plainfield! We are continuing to grow steadily and are looking for the right candidates that would like a long-term career path to follow! We work to promote from within and that proven business principle is what continues to drive our company's success. We are looking for Outgoing, Self-Motivated people to join our staff! Women, Men, Veterans & Multilingual applicants are encouraged to apply! Never worked in the industry before? No problem! We are willing to train the right candidates.

 

Benefits:

 

  • Competitive Pay Plan (Potential SIX FIGURE income)*

  • Weekly salary

  • Commission

  • Monthly CSI Bonus

  • Monthly Unit Bonus

  • Paid Vacation* *

  • Health Insurance* *

  • Great Professional Work Environment*

 

Career Description:

 

Our Sales Consultant is responsible for using a consultative, customer-focused approach to selling new and pre-owned automobiles by performing the following duties:

 

  • Greets customer on the sales floor and performs a needs analysis including make, model, and features of the desired vehicle

  • Explain features and demonstrates operation of vehicle

  • Researches availability of models and optional equipment using computer database

  • Works with Sales and F&I Managers to negotiate sale and requirements for financing or vehicle lease

  • Visually inspect inventory and maintain knowledge of current inventory

  • Completes all paperwork and arranges for delivery and registration of the vehicle

  • Delivers and familiarizes the customer with vehicle

  • Assist Sales Manager with customer problems

  • Attends/completes required training and department meetings

 

Requirements:

 

  • Must be driven to achieve goals and career success

  • Demonstrate hard work ethic and high energy

  • Exhibit excellent customer service skills

  • Proven ability to prospect and sell in a team-oriented environment

  • Current, valid driver's license REQUIRED

  • Professional appearance

  • Maintain Manufacturer's certifications as required

  • Ability to work retail hours of dealership

  • Computer proficient

Apply for Position